The collector, focuses on making outbound calls and on occasion receives inbound calls to be attended within the guidelines and goals established by the company. The agent is responsible for meeting monthly goals.
Required Skills and Documentation:
• High school graduate.
• Bilingual and fluent in English and Spanish. (Oral and written)
• Ability to communicate clearly, effectively and positively with the consumer as well as co-workers.
• Ablility to persuade or negotiate.
• Ability to solve problems and find appropriate solutions.
• Know how to follow orders and instructions guided by supervisor or manager.
• Previous experience as a collections agent
• Police Record
• Certificate of good health
*No call center experience is requiered
• Typing skills of at least 18 words per minute.
• Intermediate Microsoft Office knowledge including outlook, excel and word
• Paid training
• Office hour schedule (Monday – Saturday) – no graveyard shifts
• Competitive salary
***At Connect International you are not just a number – you are a part of a family.***
Banca Y Finanzas
/ Call Center Y Telemarketing
$650 - $800P/m
Español - Nativo, Inglés - Avanzado
Conocimientos de informática, Análisis, Orientación a resultados, Manejo del tiempo, Toma de decisiones, Comunicación verbal, Negociación, Comunicación escrita